Privacy Policy

Last Updated: 16 November 2024

At SSYNC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our fitness wearable device and the accompanying app. By using our products and services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following information to provide you with a personalised and efficient experience:

  • Personal Information: Name and email address.
  • Fitness Data: Weightlifting data, which includes metrics related to your fitness progress.

2. Purpose of Data Collection

We collect your data to:

  • Track your fitness progress and provide you with meaningful insights.
  • Offer personalised recommendations based on your fitness goals.
  • Improve your experience with our device and app.
  • Enhance the performance and reliability of our device.

Please note, we do not use your data for research purposes.

3. Data Sharing

We respect your privacy and do not share your data with third parties. All your information is used solely to provide and improve our services directly to you.

4. Data Security

We take the security of your data seriously and have implemented several measures to protect it:

  • Encryption: Your data is encrypted to ensure that it is secure during storage and transmission.
  • Secure Servers: We use secure servers and advanced security measures to handle sensitive fitness data.

Despite our best efforts, please note that no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your information.

5. User Control Over Data

You have control over your data and can manage it via our app:

  • View, Edit, or Delete: You can view, update, or delete your personal and fitness data at any time through the app.
  • Opt-Out Options: You may choose to opt out of certain data collection features within the app. However, this may affect the functionality of the device and personalised services.

6. Cookies and Tracking Technologies

Our website and app use cookies to save your preferences and improve your user experience. Cookies are small text files stored on your device that help us remember your settings and customise your interactions with our site and app.

7. Data Retention

We retain your personal and fitness data for one year. After this period, your data is deleted unless continued retention is required by law or for legitimate business purposes.

8. Compliance with New Zealand Regulations

We comply with New Zealand’s Privacy Act and other relevant regulations to ensure that your personal information is handled responsibly and in accordance with the law.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your data, please contact us at hello@getliftlink.com

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